Shipping policy
We’re committed to making your shopping experience as seamless as possible. Below you’ll find details about our shipping policy.
🚚 Free Shipping
We’re delighted to offer free standard shipping on all orders within the United Kingdom. No minimum spend is required – simply shop and enjoy delivery at no extra cost.
⏰ Delivery Times
We aim to deliver your order as quickly as possible. Once your order is placed, you can expect:
- Standard Delivery: Orders are typically delivered within 5-7 business days.
Please note: Delivery times may vary during holidays, sales periods, or due to unforeseen circumstances.
🛠️ Order Processing
Orders are usually processed in our warehouse Monday–Friday
🗺️ Delivery Areas
We currently deliver to addresses throughout the United Kingdom, including Northern Ireland
🔍 Tracking Your Order
Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your package’s journey to your doorstep. Please note that tracking is only active from 18:00 at the earliest.
🚪 What If I Miss My Delivery?
If you’re not available to receive your order, the courier will leave a notification with instructions on how to arrange a redelivery or where to collect your package.
📦 Damaged or Incorrect Orders
We take great care in packaging your order, but if your delivery arrives damaged or incorrect, please contact us immediately. We’ll resolve the issue as quickly as possible.
✉️ Contact Us
For any shipping-related queries, feel free to reach out to our customer service team. We’re here to help and ensure your shopping experience with Gorilla Sports UK is exceptional!